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Aircon cleaning (and mould)The filters are yours. The coil and fan need a technician.

An aircon cleaning specialist

Licence-checked aircon cleaning specialists see your job, and the one who takes it calls you to quote.

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Washing the filters on your manual's schedule is the cleaning that matters most, and it's a homeowner job. When a musty smell lingers, dark spots appear on the vanes or dust builds up quickly, the dirt has got past the filters onto the coil and fan inside. That needs a technician to take the unit apart and clean it properly.

Updated 29 October 2026 · Written by the Find My Aircon team · How we check our facts

Why does mould grow inside an air conditioner?

Cooling takes moisture out of the air, so the coil inside the indoor unit is wet whenever the system is cooling. Mitsubishi Electric's operating instructions link dirty filters to condensation inside the unit, which it says contributes to the growth of fungi such as mould.

Dust that slips past the filters makes it worse. Mitsubishi Electric says dirt inside the unit can cause an unpleasant smell, help mould grow or clog the drain, and that's the point where it says to get a professional in for inspection and maintenance.

How a technician deep cleans a split system

  1. Power off and protect the room

    The unit is isolated, and the wall and floor below are covered so the dirty rinse water is caught rather than running down the plaster.

  2. Covers off

    The front panel, filters and vanes come off so the coil and the fan (the long, barrel-shaped part that pushes air out) can be reached.

  3. Coil, fan and drain tray cleaned

    Each one is cleaned and rinsed, and the drain tray is scraped clear of the slime that tends to build up in it.

  4. Drain flushed and the unit tested

    The drain line is flushed so condensation runs away freely, then the unit goes back together and is run to make sure it's dry, quiet and draining.

What makes a clean bigger or smaller?

Every indoor unit is a separate job, so a home with a split in three bedrooms and the living room has four to do. A unit that's gone years without its filters being washed, or one near a kitchen where cooking grease drifts in, takes longer. Units mounted high above a stairwell need extra access gear.

Ducted systems are a different job. The indoor unit lives in the roof and most of the dust sits in the ducts and the return air filter, which is what duct cleaning covers. Evaporative coolers have pads and a water tray instead of a coil, and an evaporative cooler service looks after those.

What you can clean, and what you can't

You can

  • Wash the filters on your manual's schedule. Daikin, Mitsubishi Electric and Samsung all say about every two weeks. Solar Victoria's 2021 buyers guide said about twice a year, so where the advice differs, follow the manual for your model.
  • Turn the power off at the isolator or breaker first. Mitsubishi Electric says to keep the water below 50 degrees and to dry filters in the shade.
  • Run Fan mode for a while after cooling. Mitsubishi Electric recommends it to dry out the inside of the indoor unit.
  • Wipe the outer casing with a soft cloth, without taking anything apart.

Leave to a licensed installer

  • Taking off the covers and cleaning the coil, fan and drain tray.
  • Flushing the drain line and checking it runs away from the unit.
  • Checking the wiring connections while the unit is open.
  • Cleaning units that sit above a comfortable ladder height.

Signs the filters aren't the whole story

  • The musty smell is back within a few days of washing the filters.
  • Dark spots on the vanes, or on the fan you can see through the outlet.
  • Weak airflow even with freshly cleaned filters.
  • Water dripping from the indoor unit, which can mean the drain is clogged.

What we'd do

If it were our home

We'd wash the filters on the manual's schedule and run the fan after cooling, because that does most of the work. If a musty smell survives a filter clean, we'd book a split specialist to strip and clean the indoor unit and flush the drain in the same visit. If the yearly service is due anyway, we'd ask for both at once.

What this work looks like

Photos from real jobs in Melbourne, to show what the work looks like. They aren't from an installer near you.

Two split system outdoor units on a roof deck
Two split system outdoor units on a roof deck. Aug 2022. A job in Melbourne.
A gas ducted heater against a brick wall, beside the underfloor access
A gas ducted heater against a brick wall, beside the underfloor access. Jun 2023. A job in Melbourne.
New insulated ducts run through a roof space
New insulated ducts run through a roof space. Sep 2023. A job in Melbourne.

More job photos

Questions people ask

How often does a split system need a professional clean?
There's no single rule. Mitsubishi Electric says an indoor unit needs professional maintenance after several seasons, and the yearly service is a good time to check the coil. Book sooner if it smells musty.
Can I use a coil cleaning spray myself?
We wouldn't. Mitsubishi Electric says owners should never try to wash the inside of the indoor unit, and spraying liquid past the filters puts it right next to the electrics.
Does cleaning help it run better?
Clean filters do. Daikin says swapping a blocked filter for a clean one can cut an air conditioner's energy use by anywhere from 5% to 15%.
Who should I ask for?
A technician who services and cleans split systems every week and knows how your brand comes apart. If you want a service at the same time, ask for someone with an RAC01 licence so the refrigerant can be checked too.

Ready for an aircon cleaning specialist to take a look?

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Where this information comes from

We don't publish prices. Every home is different, so an installer's written quote is the only real number. How we write and check these pages.

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