Who they are
Every installer in our network runs their own business. They quote you directly, do the work under their own licences, and the agreement for the job is between you and them. We don't install, service or repair anything, and we don't step in once an installer has taken the job.
That matters if anything goes wrong. Under the Australian Consumer Law, a business that supplies you a service guarantees it will be done with due care and skill, so your rights sit with the installer who did the work. Our complaints page explains how to use them.
Why each job goes to a specialist
Heating and cooling covers very different work. Replacing a ducted gas heater, servicing an evaporative cooler on the roof and fitting a bedroom split call on three separate skill sets, and an installer who does one of them every week may rarely touch the others.
Licences draw some of those lines for you. The Australian Refrigeration Council's restricted RSS03 licence lets the holder install a single-head split under 18kW, but not regas it or fit a multi-head system: those need the full RAC01. So a repair that touches the refrigerant has to go to an RAC01 holder, not whoever happens to be closest.
When a job comes in, licence-checked installers in your area who do that kind of work can see it, with your first name and suburb. The first of them to take it gets your contact details, and they're the only one who does. How areas are drawn for each kind of job: how areas are drawn.
What you agree to when you press send
Ticking the consent box on the form means you agree to Blufire sharing your details with one local aircon technician so they can contact you about this job, by phone, email or text. Until someone takes it, installers who do that kind of work see your first name, suburb and what you need, never your phone number or email. Those go only to the installer who takes the job, and we never sell them on.
In Victoria, some heating and cooling upgrades can carry a VEU discount through an accredited provider. Where your job might, the accredited provider who takes it on will confirm with you before any visit. VEU is a voluntary program delivered by private providers, not by the Victorian Government, and we don't work for the program or the Government either.
Installers in the network
We keep installers anonymous on this site. You learn the name of the one who takes your job when they get in touch. As installers join and agree to be listed, each one appears below with the city it works in and, where it has them, its Google rating and the date we checked it.
What you can check yourself, and what's theirs
You can
- Look up each technician's ARC licence on the Look for the Tick check, by licence number or name. It shows whether the licence is current and which type it is.
- Ask the business for its Refrigerant Trading Authorisation certificate. The ARC's own RTA search is only for wholesalers, so the certificate is how you get to see it.
- Search your state's register: Service NSW's licence check, the QBCC register in Queensland, Building and Energy's search in WA, Access Canberra's public registers, or ESVConnect for a Victorian electrician.
- Read their Google reviews for jobs like yours, not just the star rating.
Leave to a licensed installer
- Working out what size and type of system your home needs.
- Anything that touches the refrigerant: installing, regassing or recovering it.
- New circuits, wiring and anything at the switchboard.
- Any work on a gas heater or a gas line.
What we'd do
If it were our home
Whoever took our job, we'd still spend two minutes checking their licence ourselves. We'd want the installer's RTA number on the written quote. And on a big job like a ducted system, we'd ask them to leave the written quote with us and decide in our own time, rather than signing at the kitchen table.